Font Error when Saving Photoshop Document

Community Beginner ,
Oct 18, 2020 Oct 18, 2020

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Photoshop Error.jpg

 

The above image contains an error that I do not know how to resolve. I had never used "Adobe Fonts" before.  It was formally called "Type Font".  I decided to look for a new font for the project in the picture. After I finished the composition, I attempted to save the project, and now for some reason, I cannot save the project. It only tells to me possibly disable the font that is really not an option as there is further work that I need to do on the design, including alternatives that include the font we have chosen.

 

Has anyone encountered this problem?  If so, could you please post suggestions as to what I can try to fix the issue?

 

I am using a mac with this configuration:

 

Mac Config 1.jpg

 

Mac Hardware 2.jpg

 

 

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Community Expert ,
Oct 19, 2020 Oct 19, 2020

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Adobe Fonts were previously called Typekit Fonts. They should normally cause you no problems using them with Photoshop. I suggest you don't ignore the issue as you may have some kind of corruption that might cause you to loose your work in the future. I suggest you make a copy of the file and rework the fonts, perhaps testing with other fonts to see if you can isolate the issue.

Perhaps have a look at the line where you have a shadow on one word and an outline on another - just a guess!

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Community Beginner ,
Oct 19, 2020 Oct 19, 2020

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Good Day Derek!

 

Thank You for your response! It helped!  I actually isolated the problem font, and it turns out that it was a font that I used on an older Mac that I owned that recently died. Therefore, when I restored from a backup to a newer mac, I guess that font may have become corrupt. All of the fonts that I used in my composition from Adobe Fonts seem to be unaffected. 

 

Thank you again for your help!

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Engaged ,
Sep 03, 2022 Sep 03, 2022

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I had the same issue. Same error. I cannot even save the document any longer. The font I am using is not corrupt, it is a system font that I use in all other applications without a problem. Also, in some PSD documents the same font will work, in other documents I get the error (same subset). This is a Photoshop bug that I have to deal with occasionaly.  

Unfortunately, Adobe's cloud font system (typekit) has never been stable for me. I consistently have issues across all apps using the fonts. They often don't load. Browsing through them is really sluggish and buggy. Often gets stuck. Fonts produce occasional errors. Have mentioned this in many posts. Seems like Adobe likes to "block" 3rd party fonts by producing these weird errors. When this error appears, it breaks my document, as I cannot change the font, nor can I save the file anymore. 

Not sure why this is, but it has been around for a while now and when you get this error just before a deadline, it is very stressfull and a real nuissance!

Adobe simply denies this issue exists.

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Community Expert ,
Sep 03, 2022 Sep 03, 2022

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Make sure you're using OTF fonts https://helpx.adobe.com/uk/fonts/kb/postscript-type-1-fonts-end-of-support.html

I wouldn't have thought Adobe would block "third-party" fonts.

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Engaged ,
Sep 03, 2022 Sep 03, 2022

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Engaged ,
Sep 03, 2022 Sep 03, 2022

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Just to be clear, the issue is not so much the fact that Adobe has issues with some fonts, but that when these issues occur, Adobe blocks you from saving your documents or changing the font. And that hasnt been fixed since 2014.

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Engaged ,
Sep 03, 2022 Sep 03, 2022

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I think I found a solution (Windows): I restarted Photoshop with administrator priviledges and then it worked. I did check the font and it was Dharma, which is an Adobe Typekit font. Seems like this is an access rights / priviledge issue.

Would be great if after eight years, Adobe would finally get their cloud fonts to work without constant issues. I am spending way to much time in the forums because of repeating font issues. 

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