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Selected font failed during last operation

New Here ,
Oct 14, 2014 Oct 14, 2014

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When i'm trying to use the text tool I get the 'Selected font failed during last operation' message.

How can i fix this?

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correct answers 1 Correct answer

New Here , Aug 13, 2015 Aug 13, 2015
I had the same error and searched for all the solutions, but nothing.The font test script gave me same error message - C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001And of course, there were no tmpxxx files in any photoshop folder in my computer.After long searches and trying solutions, I opened the file on another computer running photoshop, identified all the font...

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Adobe Community Professional ,
Oct 14, 2014 Oct 14, 2014

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Supply pertinent information for quicker answers

The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message(s)
  • What you were doing when the problem occurred
  • Screenshots of the problem
  • Computer hardware, such as CPU; GPU; amount of RAM; etc.

So far we know you were using some text tool most like one of Photoshop tool ini some version of Photoshop.  What font, what tools and text options were you using. What Platform. Did yu run the font test in Photoshop Help menu if there is one in your version of Photoshop. There is also a font test script  that you can download from Adobe

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JJMack

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New Here ,
Nov 04, 2014 Nov 04, 2014

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Windows 7 Pro 6.1.7601 SP 1 build 7601

Photoshop CC 2014.2.1

This is a clean install of photoshop. No plug-ins have been added, no fonts have been activated/added to system and no preferences have been changed from defaults.

When I open a .psd created on OSX I first get the "Some text layers might need to be updated before they can be used for vector based output. Do you want to update these layers now? [No] [Update]" warning. Clicking 'Update' crashes the file and shows the "Selected font failed during last operation. If problem persists, please disable the font." error.

If I re-open the file and this time click 'No' EVERY SINGLE CLICK ON ANYTHING produces the "Selected font failed during last operation. If problem persists, please disable the font." error.

Selecting a Layer then gives the, "There is a problem with Generator. Please quit Photoshop and try again. If the problem persists, remove any third-party plug-ins or try reinstalling Photoshop." error.

Reinstalling does nothing to fix the issue and again, this is a clean install.

I've worked with Photoshop for over 20 years and have never seen anything like this. Normally when there's any kind of font mismatch between two systems no matter if its windows to windows or mac to windows, the font simply defaults to the system default once you attempt to edit it. Adobe has broken a once killer app.

Now, as far as the Font Test... script, if I leave "Clear Font Cache" checked and click Start, I get the error,

"Failed to get the path for font cache files:

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

Please delete the files manually to clear font cache.

Even with show hidden files turned on there is no folder or file by that name.

If I uncheck "Clear Font Cache" then says every single one of my fonts is damaged. My system fonts folder only includes those installed by windows and its apps.

Please please fix this!

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New Here ,
Nov 04, 2014 Nov 04, 2014

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Still not fixed but shutting off Generator in the preferences (which I have no idea why would be enabled by default) at least allowed me to choose not to update layers and work with the document.

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New Here ,
Mar 10, 2015 Mar 10, 2015

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where exacly do you desable this features?

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New Here ,
Sep 20, 2020 Sep 20, 2020

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I got the same issue, I tried all the mentioned solution, to clear font cache, deleting CTfont Support folder etc. 

But, again it was same. 

So, you know all time famous bug fix for stuck thing (Ctl+Alt+Delete) sort stuff, means if bugs are not going away then just dry clean the balnket, renew it.

So, I just uninstalled my Adobe Photoshop CC2020 (Windows 10 Pro) 

But make sure you CHOOSE TO UNINSTALL WHILE KEEPING NO SETTINGS AND INETRFACE ETC.

then Restart the system, 

Re-Install the ADOBE CC with the alrady logged in Adobe Creative Cloud 

It shold fix this stubborn proble.

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New Here ,
Aug 13, 2015 Aug 13, 2015

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I had the same error and searched for all the solutions, but nothing.

The font test script gave me same error message

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

- C:\Program Files\Adobe\Adobe Photoshop CC 2014\tmp00000001

And of course, there were no tmpxxx files in any photoshop folder in my computer.

After long searches and trying solutions, I opened the file on another computer running photoshop, identified all the fonts used in the PSD and delete the fonts from windows font folder ( I had to rename the fonts because every time I tried it keept saying that the font is being in use - to rename, you have to rightclick > properties > and change the name in the input field ).

Still same error, even if I didn't have the fonts.

After that, I tried this, and thanks God I found how to clear photoshop's font cache:

  1. Exit Photoshop and the Creative Cloud desktop app (if installed).
  2. Navigate to the appropriate folder
    • Photoshop CS6 and earlier
      Windows XP: \Documents and Settings\Local Settings\Application Data\Adobe
      Windows 7: \Users\[user name]\AppData\Local\Adobe
    • Photoshop CC and CC 2014
      Windows 7 and 8: \Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop CC or CC 2014
  3. Delete the TypeSupport folder (Photoshop CS6 and earlier) or the CT Font Cache folder (Photoshop CC and CC 2014), and empty the trash.

TADA, it's working now.

Hope it helps

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New Here ,
Dec 03, 2015 Dec 03, 2015

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Genius!

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New Here ,
Dec 07, 2015 Dec 07, 2015

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thank you very much vladb

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Contributor ,
Feb 24, 2016 Feb 24, 2016

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Any idea where this TypeSupport Folder is located on a Mac?

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New Here ,
Feb 09, 2017 Feb 09, 2017

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Where is this database file located on a mac?

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New Here ,
Feb 09, 2017 Feb 09, 2017

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​FOR MAC!

DO THIS!

GO TO APPLICATIONS.

THEN RIGHT CLICK ON PHOTOSHOP AND CLICK "SHOW PACKAGE CONTENTS"

YOU WILL SEE CONTENT FOLDER. OPEN IT!

GO TO THE "REQUIRED FOLDER"

YOU WILL FIND IT THERE!

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New Here ,
Jul 31, 2021 Jul 31, 2021

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Hey thomas,

found the typesupport folder, however i m still unsure as to whether delete it completely if it doesnt solve the issue. for reference i m using photoshop 2021. please respond.

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New Here ,
Jan 13, 2017 Jan 13, 2017

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Thanks a Million!!! Adobe should have this fixed!!!! NO REASON to pay so much for a program and have this issue!!!

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New Here ,
Aug 15, 2017 Aug 15, 2017

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This works perfectly!!

Thank you.:)

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New Here ,
Oct 05, 2017 Oct 05, 2017

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Thanks very much!
this worked very well and it solved my issue!

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Explorer ,
Aug 15, 2019 Aug 15, 2019

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Unfortunately, the first step "close Photoshop" can't be performed, because I get this error each time I try to save my file. Can't close until I save, can't save until I fix the font, can't fix the font unless I close.

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New Here ,
Sep 17, 2021 Sep 17, 2021

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Select your text. Switch to another font--any other font. Don't touch the formatting.

Save. Close. Follow other troubleshooting steps.

Load up file. Select text. Switch back to original font. All formatting should be the same.

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Community Beginner ,
Jul 31, 2020 Jul 31, 2020

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Thank you! This solved the problem for me with Photoshop 2020. 

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New Here ,
Feb 22, 2021 Feb 22, 2021

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OMG thank you so much

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Community Beginner ,
Mar 23, 2021 Mar 23, 2021

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Genius fix! Worked right away.

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New Here ,
Oct 21, 2021 Oct 21, 2021

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Hi there! Thanks for sharing this tip. I've FOUND ANOTHER SOLUTION that worked for me that is less invasive and it doesn't require to delete the Type Support folder. It works best if the error persists just for a few fonts and not for all of them. I've noticed that I only had the error come up for 2 fonts- I wasn't able to open files that contained those but the rest of the files were fine. Thus I went and uninstalled those 2 fonts and then intalled them back and IT WORKED. I am on Windows 10 and I have Adobe CC. So what I've done is: I went to computer Settings> Personalisation> Fonts > then I've found the fonts that were creating errors> clicked on them> under metadata I clicked "Uninstall" for all of the versions > exited Photoshop >then went on and reinstalled the fonts > PROBLEM SORTED

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Community Beginner ,
Nov 19, 2021 Nov 19, 2021

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Where do you find Settings to begin with? I can't find it anywhere to be able to try to follow this. Thanks for any help.

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New Here ,
Mar 30, 2020 Mar 30, 2020

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Which version is this, because I can't find it Adobe Photoshop 2019

 

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New Here ,
Apr 01, 2016 Apr 01, 2016

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What do you do though, if this font is used in 100's or 1000's of projects?
Also... I'm getting this error on many fonts.

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