Fonts takes too long time to get installed

Explorer ,
Mar 16, 2019 Mar 16, 2019

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Hi!! Adobe fonts are taking too long time to be installed! I guess this is an old issue, I used to have this same problem when this service was called as "Type Kit". I can see the problem continues, unfortunelly. My internet connection is Ok.

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correct answers 1 Correct answer

Adobe Employee , Mar 25, 2021 Mar 25, 2021
Hi everyone – The Fonts team hears your frustration. While my reassurances aren't as valuable as offering a solution, please know we are actively working on determining the cause and treating this issue with top priority. At this time, the best way to help the Adobe Fonts team fix activation issues is by posting your recent CoreSync logs from around the time you experience the delay, and let us know whether you are activating fonts in Creative Cloud Desktop or directly from the Adobe F...

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Adobe Employee ,
Mar 18, 2019 Mar 18, 2019

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Hi there,

I'm sorry that you ran into trouble with this. Please try the troubleshooting steps in this help page to start:

https://helpx.adobe.com/fonts/kb/troubleshoot-font-activation.html

-- liz

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Community Beginner ,
Nov 23, 2020 Nov 23, 2020

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I have this problem as well. Bit of a joke when you pay a subscription service fee. It literally takes ages for the font to appear in Illustrator. This never used to be an issue and is adding time onto my days.

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Participant ,
Sep 10, 2020 Sep 10, 2020

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It is indeed VERY slow, and @liz_g 's reply doesn't address the matter at all.

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Adobe Employee ,
Sep 11, 2020 Sep 11, 2020

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Hi there,

 

We are sorry to hear you are facing trouble while activating fonts. If you've already tried the steps shared by Liz. We would request you to please get in touch with us directly using this link: https://helpx.adobe.com/contact.html so that we can assist you further?

 

Hope it helps.

 

Thanks,

Harshika

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New Here ,
Oct 21, 2020 Oct 21, 2020

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This is a constant issue among many people. Maybe Adobe should look into it instead of making us do the leg work. Clearly a universal problem!

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New Here ,
Dec 22, 2020 Dec 22, 2020

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So expect us to do all this anytime we activate fonts?

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New Here ,
Jul 09, 2021 Jul 09, 2021

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This is a little ridiculous... paying hundreds of dollars for a subscription and not able to download 2 fonts in a reasonable amount of time. Taking now 3 hours to download. Something has to be address on Adobe's end. 

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Adobe Community Professional ,
Jul 10, 2021 Jul 10, 2021

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Did you follow the instructions here: https://community.adobe.com/t5/adobe-fonts/fonts-takes-too-long-time-to-get-installed/m-p/10429031#M...

 

If yes, and it does not solve the issue, yu should follow the instructions here: https://community.adobe.com/t5/adobe-fonts/fonts-takes-too-long-time-to-get-installed/m-p/11427439#M...

 

I can confirm that my computer has no trouble installing fonts.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Sep 15, 2020 Sep 15, 2020

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Likewise in my case. Activating a single font can take up to 10 minutes or more and sometimes doesn't work at all (Adobe Illustrator 2020).

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Participant ,
Sep 17, 2020 Sep 17, 2020

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Exactly!

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New Here ,
Oct 08, 2020 Oct 08, 2020

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Same! I've had this issue for a few years now. It's beyond annoying.

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Explorer ,
Oct 10, 2020 Oct 10, 2020

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Same here!

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Community Beginner ,
Oct 02, 2020 Oct 02, 2020

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Seriously just googled this to see if this is the norm. Appears so. 😞
Sitting in InDesign now hoping it works, about to try and go through the website in hopes it moves quicker to register.

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Explorer ,
Oct 10, 2020 Oct 10, 2020

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Is there a way to speed up the installment of Adobe Typekit fonts? I am waiting for minutes and depending on the font, it goes quicker, doesnt install at all or takes restarts... What is going on here?

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Explorer ,
Oct 10, 2020 Oct 10, 2020

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Yes! Would like to know too! Wheres the refresh button?

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New Here ,
Oct 10, 2020 Oct 10, 2020

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I don't know why this happens. I just know there's no excuse for it.

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New Here ,
Nov 22, 2020 Nov 22, 2020

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Same here. Takes forever to download a tiny font file. Adobe sure knows how "fix" things that weren't broken. This is very detrimental to the workflow and lets be honest....I want an "activate all" button to click before i go to bed so I NEVER have to wait again.

 

You're messing up, ADOBE

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Community Beginner ,
Nov 23, 2020 Nov 23, 2020

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It is a real pain in the arse and is messing up my workflow.

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Community Beginner ,
Dec 21, 2020 Dec 21, 2020

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Same here, I activate the font on the adobe fonts page, about 10-15 minutes later it's activated on my desktop. Has anyone found a workaround?

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New Here ,
Jan 10, 2021 Jan 10, 2021

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I agree, this is taking forever to just install a font. Unbelievably slow. I have high-speed internet up to 1000 mps download time and this is nuts. It used to be easy to activate fonts, now it's a real PITA. It slows work production down big time. Adobe fix this issue!

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New Here ,
Jan 12, 2021 Jan 12, 2021

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It's 2021 and the problem still exists. I'm having the same issue as well. Any updates on this Adobe? 

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Explorer ,
Jan 14, 2021 Jan 14, 2021

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Same problem here. One solution Adobe offered was to deactivate all/reactivate. Well, that takes just about as long. Unacceptable. I activated 3 fonts about 10 minutes ago. Still not showing up in any apps. 

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Community Beginner ,
Jan 27, 2021 Jan 27, 2021

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It is now 2021 and this issue still seems to be a problem, Adobe are you going to look into this rather than sending us links to pages that do not actually help the issue whatsoever? That would be fantastic.

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New Here ,
Feb 10, 2021 Feb 10, 2021

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WOOOOOW It's 2021 February and we are still waiting ages for a font to show up. Did you not know that we design on time? This is liek the lamest excsue to pass by a client come on man!

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