One of my fonts from Adobe (Typekit) Creative Cloud Subscription will not show up in Powerpoint.

[E&Back]

I am trying to use the font RIFT, which I have synced from typekit and have used without any issues in Indesign. I have restarted Powerpoint and my computer and still it doesn't show up. Am I missing something here? Thanks in advance!

[Nancy OShea]

Moving this question from Using the Community (forums) to AdobeFonts (formerly Typekit).

[Nancy OShea]

Maybe this will help.

https://appsource.microsoft.com/en-us/product/office/WA200000729?src=office&tab=Overview

[E&Back]

Thanks, but it's still not working. In fact my whole CC library is grayed out and unusable in PPT.

[HARSHIKA_VERMA]

Hi there,

Sorry to hear you are facing trouble. Would you mind checking this article: https://helpx.adobe.com/in/creative-cloud/help/libraries-addin-microsoft-office.html and see if that helps?

If it doesn't, please get in touch with us directly using this link: https://helpx.adobe.com/contact.html so that our support team can assist you immediately.

Hope it helps.

Thanks,

Harshika

[Nancy OShea]

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

[E&Back]

I already had this selected but went ahead and turned it off then on again and tried going through your steps. Still nothing. I should note that none of my adobe subscription fonts seem to be loading in PPT but they work fine in Indesign.

[Nancy OShea]

Which version of MS Office do you have? 

Do Adobe Fonts display in MS Word?  They do for me. 

I haven't used Powerpoint in more than a decade so I can't check.

[E&Back]

Does work in Word either.

Microsoft powerpoint for mac

16.16.26

[Nancy OShea]

It does or does NOT work in Word?

Which version of Microsoft Office do you have  --  2016, 2019?

Have you contacted Adobe Support yet and what did they tell you?

[E&Back]

Does NOT, sorry. 2016 for mac and when I go to check for updates it says it is the most recent version??? 

I talked to Adobe who said it was a Microsoft issue and then with Microsoft who said it was an Adobe issue... a lot of pointing fingers.

Going to try to remove all the fonts and wipe the cache and then reload and see if that does anything.