Problems in activating a font

New Here ,
Oct 14, 2021 Oct 14, 2021

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Hi. I'm having trouble installing the Fira Sans font. I activated two sources: Lora and Fira Sans.
With the Lora font I didn't have any problems, but with the Fira Sans font, I don't understand why it's not activated. I enabled both fonts in Adobe Fonts, as you can see.

zezaB839_0-1634237713835.png

zezaB839_1-1634237734752.png

And I also checked Creative Cloud, and both are active:

zezaB839_2-1634237839309.png

But in InDesign 2021, the Fira Sans font doesn't work. The Lora font works perfectly.

zezaB839_3-1634237872456.png

What will I be doing wrong?
Can you help me?
Thanks

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Adobe Employee ,
Nov 05, 2021 Nov 05, 2021

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Hi zezaB839,

 

We are sorry for the delay in response. We would like to know if you've experiencing this issue with InDesign only or also with other Adobe apps.

 

I will be happy to help.

 

Thanks,

Harshika

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New Here ,
Nov 17, 2021 Nov 17, 2021

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I am having the same issue in InDesign 2021. Just updated to versio 17.0.1 as had the same issue in the previoud version and thought an update would fix it. But it didnt.

I would usually go to Adobe Fonts to activate a font. It shows activated there, but when I go to my InDesign there are no new active fonts. 

When trying to activate them from the search tab - Find more - it just stays stuck at the activating icon, and doesn't want to become active/available.

 

NN_IZ_0-1637151471779.png

 

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