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"An error occurred while trying to add all fonts. Some fonts may not be added."

New Here ,
Sep 07, 2023 Sep 07, 2023

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I was able to add an abobe font earlier today, but for the past hour, I have been getting this error: 

"An error occurred while trying to add all fonts. Some fonts may not be added."

I tried adding it from Illustrator, then from the website—got the error. I turned fonts off and on in the creative cloud app. Same error.  I've tried a dozen different fonts with the same outcome. Anyone know of a solution?

 
 

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correct answers 3 Correct answers

Community Beginner , Sep 09, 2023 Sep 09, 2023

I was able to download!!!! is it completely fixed?

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Advocate , Sep 09, 2023 Sep 09, 2023

Working for me!

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Community Beginner , Sep 09, 2023 Sep 09, 2023

The issue has been resolved I added a font with no issues.

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replies 251 Replies 251
New Here ,
Sep 08, 2023 Sep 08, 2023

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This is ridiculous, we rely on the fonts and have tight deadlines which now can't be met...

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

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Same issue.

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

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Ditto, so frustrating! I need to get work done.

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New Here ,
Sep 08, 2023 Sep 08, 2023

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Still down. Trying to get work done, but I can't. Please fix this issue soon, Adobe. 

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New Here ,
Sep 08, 2023 Sep 08, 2023

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Having the same issue!!! Able to activate directly from font window in Illustrator but have no such luck in InDesign.  Says "activating font" as a background task for over an hour.

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

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Wish mine would activate from the font window, that would solve today's problem LOL
Glad it sort of worked for you.

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

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An Adobe agent via the online help said, after I asked for compensation:"Thank you for your time and patience. I have checked the details and as It's an ongoing issue it should be resolved. I request you to please wait for a few hours." 

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New Here ,
Sep 08, 2023 Sep 08, 2023

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I have been trying to discover the problem for hours, an agent communicated via chat and we have to wait for them to solve the situation due to internal problems in their systems.

 

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New Here ,
Sep 08, 2023 Sep 08, 2023

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Same thing!!!! ADOBE PLEASE HELP USSS!!!! 

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New Here ,
Sep 08, 2023 Sep 08, 2023

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Same here, since last night. Sort of glad to see it's not something on my end ...

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New Here ,
Sep 08, 2023 Sep 08, 2023

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Es ist ein Problem bei Adobe. Scheinbar arbeite sie daran es zu beheben. Ich habe mit einem Mitarbeiter gechattet. In der Hoffnung... 😉

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New Here ,
Sep 08, 2023 Sep 08, 2023

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Been having the issue since yesterday afternoon and was hoping it would be resolved by the time I got back to work. It hasn't.

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

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Ditto. It's now a day later and I still can't add new Adobe Fonts. I've cycled through all the usual troubleshooting tips too.

I can re-install fonts I've installed before via the Creative Cloud app, but I can't add anything new.

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New Here ,
Sep 08, 2023 Sep 08, 2023

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Still having this issue as well

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New Here ,
Sep 08, 2023 Sep 08, 2023

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Same here. Still NOT working. 

 

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New Here ,
Sep 08, 2023 Sep 08, 2023

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This issue is still happening today

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New Here ,
Sep 08, 2023 Sep 08, 2023

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Same issue here!

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

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Having the same issue

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New Here ,
Sep 08, 2023 Sep 08, 2023

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Same here. Slovenia, 08 september 2023. I tried every step from the help Troubleshoot font activation problems in Creative Cloud and it didn't work.

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New Here ,
Sep 08, 2023 Sep 08, 2023

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Same problem here, happening since yesterday. Just checked on X and only Adobe Support Japan has posted anything concerning this issue. Seems to be widespread.

https://twitter.com/AdobeSupportJ/status/1700007451855360124?s=20

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New Here ,
Sep 08, 2023 Sep 08, 2023

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Having the same issue ! 

 

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New Here ,
Sep 08, 2023 Sep 08, 2023

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I am having the same issue.

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New Here ,
Sep 08, 2023 Sep 08, 2023

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I've just missed my print-deadline because I can't PDF my a job without the correct font loading. No notification anywhere about this issue - I've wasted hours trying to resolve it too.

Adobe, you're all morons. Pull your fingers out and do some work!!!

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New Here ,
Sep 08, 2023 Sep 08, 2023

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same

 

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New Here ,
Sep 08, 2023 Sep 08, 2023

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