Roboto font showing different font versions

[defaultj0xtwsl31ihe]

My team uses Roboto from the Adobe fonts. We all downloaded it from the same place. However, some people on the team have different versions. Some have Opentype and some have TrueType. For example, Roboto displays as "Roboto" on both our computers, but if I try to open her INDD file, it tells me it can't find Roboto (TT) and if she tries to open my file, it tells her it can't find Roboto (OTF). What can I do to get everyone on the same version? We are all up to date on INDD and we have the same windows operating system.

<Title renamed by moderator>

[Test Screen Name]

I'm puzzled by something. You say you all downloaded from the same place - but I don't think of the Adobe Fonts service as being downloaded. Where did you download from? 

Also, what is your specific version of InDesign. "Up to date" is a problem because often the real problem is a failed update.

[defaultj0xtwsl31ihe]

Apologies - the entire team activated the font from Adobe Creative Cloud. "Download" wasn't the right word to use. I have INDD v 17.1.

[HARSHIKA_VERMA]

Hi defaultj0xtwsl31ihe,

We are sorry for the trouble. Would you mind checking if you have the font downloaded into your machine as well? If you've activated the font from Adobe fonts and you have the same font downloaded in your machine it will create a conflict between the fonts.

Are you experiencing the issue with all Adobe apps or only InDesign?

We will try our best to help.

Thanks,

Harshika

[Benjamin32302616xgne]

I am havnt the same problem. Roboto (TT) is onflicting with adboe downloaded from cloud. I installed TT on system not on cloud. It does not come up if  look in system settings>personalisation>Font so canr remove it from 

[Bobby Henderson]

The version of Roboto at Adobe Fonts is different from the font files that can be downloaded from the Google Fonts web site or other sources. If you are sharing documents with other people everyone in the chain needs to be working with the same exact font files.

Adobe Fonts carries static versions of Roboto in OpenType format. Google Fonts has static TrueType and Variable versions of Roboto. Other free fonts web sites, such as Font Squirrel, may carry different builds of Roboto. If a document is built using one of these versions of Roboto someone else would need the same exact font files on their end if they were going to open the document to edit the text within.