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ttc fonts being substituted

Community Beginner ,
Jan 29, 2024 Jan 29, 2024

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Hello there, I’m wondering if you can help me to explain to my client about using fonts that Adobe does not support any longer.

 
I had PTSans.ttc supplied to us on a file. I had to copy the indesign file and place it into another Indesign file for printing. When I placed the file the font that was PTSans.ttc
 
converted to Times Bold. I didn’t notice and the client did. I’m wondering why this would happen and I would not get any warnings.
 
I’ve attached screen shots of what happens. Please note that all of my adobe cloud is up to date.
 
I would really appreciate if you can please help us here.
 
 
Thank you
 
Pam

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Community Expert ,
Jan 30, 2024 Jan 30, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc services">

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Community Beginner ,
Jan 30, 2024 Jan 30, 2024

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Good morning.

 

 

Thank you very much.

 

Pam

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Community Expert ,
Jan 30, 2024 Jan 30, 2024

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you're welcome. (and hopefully, one of the font experts here can help you.)

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Community Beginner ,
Jan 30, 2024 Jan 30, 2024

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I've got nothing so far.....thanks

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Community Expert ,
Jan 30, 2024 Jan 30, 2024

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give it a few days before flagging an expert.

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Community Expert ,
Jan 30, 2024 Jan 30, 2024

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One problem with .ttc files: they're not supported on multiple platforms. They work on Mac OSX but don't work properly on computers running Windows.

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Community Beginner ,
Jan 30, 2024 Jan 30, 2024

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Thanks, I'm Mac based as well.

 

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Community Beginner ,
Jan 30, 2024 Jan 30, 2024

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What about ttf fonts, do they cause issues?

 

Pam

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Community Expert ,
Jan 30, 2024 Jan 30, 2024

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Fonts in standard TrueType (TTF) packaging work fine as long as the fonts themselves are properly authored.

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Community Beginner ,
Jan 31, 2024 Jan 31, 2024

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Thaks guys.

 

 

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