• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Drag and Drop buggy in Windows 11 Pro (would put more in title but you have a dumb character limit)

Engaged ,
May 18, 2023 May 18, 2023

Copy link to clipboard

Copied

Drag and Drop often not working.

Not sure why

Could be to do with Windows pointless huge Icons that appear when dragging.

Maybe they are overlapping with something.

Could be another UI scaling problem as UHD screen at 125% UI.

Sporadic and I have yet to understand what causes it

(Latest OS/AME/NvidiaStudiodrivers  - AMD 3655WX/Geforce4090Omniblack/128GB nonECC/3xSamsung 980Pro for OS,Storage and cache)

AND STOP FORCING ME TO TAG TOPICS

Bug Unresolved
TOPICS
User experience or interface

Views

142

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
7 Comments
Community Expert ,
May 18, 2023 May 18, 2023

Copy link to clipboard

Copied

Sorry to hear that drag and drop from Explorer to the Queue tab is not working as expected on your computer.

 

What happens if you use File > Add Source or click the Add Source button in the Queue tab?

Votes

Translate

Translate

Report

Report
Engaged ,
May 18, 2023 May 18, 2023

Copy link to clipboard

Copied

I'm not going anything so laborious thank you! I just try again and it works.

This stuff has to be fast for us in the trenches

 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
May 23, 2023 May 23, 2023

Copy link to clipboard

Copied

Sorry to hear that. Which version of AME are you talking about? Beta or Release? I'll try to repro.

Votes

Translate

Translate

Report

Report
Engaged ,
May 23, 2023 May 23, 2023

Copy link to clipboard

Copied

I never use Beta. The release apps are untested enough!

.Always keep everything up to date.

Probably a Windows thing when AltTab switching. Maybe Windows is loading / drawing the pointless massive icons just as the app switch brings AME to focus.

Don't think I am overlapping any of the drop zones. 

Had a few issues with AE due to 125% UI scaling that were fine at 100 & 150%.

 

 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
May 23, 2023 May 23, 2023

Copy link to clipboard

Copied

Thanks for the additional info. Will verify your issue tomorrow.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jul 20, 2023 Jul 20, 2023

Copy link to clipboard

Copied

I was not able to reproduce your issue in Adobe Media Encoder 2023 23.5.0.51 at 125% scale in Windows 11 21H2.

Votes

Translate

Translate

Report

Report
Engaged ,
Aug 03, 2023 Aug 03, 2023

Copy link to clipboard

Copied

LATEST

I think the OS just can't keep up with fast app switching with alt+TAB. Windows thing not Adobe, for once!

Votes

Translate

Translate

Report

Report