Skip to main content
Carbonstudio
Inspiring
August 11, 2023

Problems with Adobe Media Encoder 23.5

  • August 11, 2023
  • 2 replies
  • 198 views

In the latest version of this program none of the upload direct to social media features work.

 

I have tested with various sized videos (1920x1080, 1080x1080, 1080x1920). All videos under 5mb and 10 seconds long.

 

Twitter fail message: "The video must be 1920 by 1200 or less, 60 FPS or less, 140 seconds or less and 512MB or less, progressive, mono or stereo AAC audio"

All videos work uploading direct to Twitter.

 

Vimeo fail message: " Vimeo - Could not obtain upload ticket"

 

Please help i am using this automated step regularly.

 

Thanks 🙂

 

M

 

2 replies

Community Manager
August 14, 2023

Upload to Vimeo should work in 23.6.
Upload to Twitter is a known issue and should be fixed in the next version. You can try that in the Beta builds of AME.

https://helpx.adobe.com/media-encoder/kb/known-issues.html

 

Hope that helps.

Carbonstudio
Inspiring
August 11, 2023

Just updated to 23.6 and all the social media features are still failing 😞