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Adobe Encoder CC 2018 Media Cache Location

Explorer ,
Jun 04, 2018 Jun 04, 2018

In Edit, Preferences, Media, I have changed the cache file locations to a different drive

but it still fills up my C: folder of files anyway

I have cleaned the media cache database and it just fills back up

I have build 12.1 build 171

whats the problem?

Preferences_2018-06-04_20-11-03.png

This_PC_2018-06-04_20-11-18.png

C_-_WinDirStat_2018-06-04_20-15-59.png

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correct answers 1 Correct answer

Adobe Employee , Sep 28, 2018 Sep 28, 2018

Hi dataforge,

Sorry for this. Kindly report this anomaly to our developers: Media Encoder: Hot (176 ideas) – Adobe video & audio apps

Thanks,
Kevin

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Explorer ,
Jun 05, 2018 Jun 05, 2018

i have upgraded to 12.1.1 build 12 and still same issue

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Community Expert ,
Jun 05, 2018 Jun 05, 2018

Try starting a new project and set the locations you want.  Then import or copy the old project into it.

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Explorer ,
Jun 05, 2018 Jun 05, 2018

I'm not going to bother with that.  This isn't the only project this happens with, its happened for months with numerous new projects

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Adobe Employee ,
Sep 28, 2018 Sep 28, 2018

Hi dataforge,

Sorry for this. Kindly report this anomaly to our developers: Media Encoder: Hot (176 ideas) – Adobe video & audio apps

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Contributor ,
Sep 01, 2020 Sep 01, 2020
LATEST

Is this fixed?  How many old bugs aren't fixed?

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