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Adobe Media Encoder doesn't start

New Here ,
Jul 12, 2024 Jul 12, 2024

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I have problem with newest version of Adobe Media Encoder. When i want to open AME, the start creen appears, but after a while, it disappears and nothing happens. In a nuttshell, it crash. Media Encoder just doesn't launch. Everything worked fine with the 2023 version, but after updating to the latest version, this problem appeared. I have Premiere Pro on the latest version and it works perfectly. The issue only occurs with Media Encoder. I have tried literally everything, running it as an administrator, using the "create proxy" option in Premiere Pro. Nothing works. I hope this problem can be resolved because without proxies, I am stuck.

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Crash , Error or problem

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Community Expert ,
Jul 12, 2024 Jul 12, 2024

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Try uninstalling AME, use the Cleaner Tool, and reinstall.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Adobe Employee ,
Jul 16, 2024 Jul 16, 2024

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Do you have AntiVirus or security software installed? What are your specs (OS, CPU, GPU, memory)?

Please use this template to report issues:
https://community.adobe.com/t5/adobe-media-encoder-bugs/how-do-i-write-a-bug-report/idi-p/13094801

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