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adobe media encoder error

New Here ,
Oct 20, 2021 Oct 20, 2021

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Hi! i use macbook pro 2018 BigSur 11.4 and when i try to open adobe media encoder it's show "adobe media encoder has encountered an unexpected error and cannot continue". it's not opening. i use latest updated version 2021 from creative cloud

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Adobe Employee ,
Oct 23, 2021 Oct 23, 2021

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Hi there,

 

Sorry to hear about this. Have you tried resetting app preferences to isolate any preference corruption issue that might be causing the app to misbehave? Also, do you have any third-party plugins installed?

 

Thanks,

Sumeet

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New Here ,
Nov 19, 2021 Nov 19, 2021

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Hi! how did you solve the problem? I have the same isuue 

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