Adobe Media Encoder has encountered an unexpected error and cannot continue.

New Here ,
Jan 07, 2022 Jan 07, 2022

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Adobe Media Encoder does not open. I encountered this problem yesterday and solved the issue by uninstalling and reinstalling the software. However, it could survive just a day. It is quite a time consuming to reinstall the software each time. Deleting the caches did not work for me as well. Any help would be greatly appreciated.

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Adobe Employee ,
Jan 09, 2022 Jan 09, 2022

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Hi there,

 

We're sorry about the poor experience. Let us know the version of Media Encoder that you are using & the system specs. Also, have you installed any third-party plugins/effects?

 

Thanks,

Sumeet

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New Here ,
Mar 11, 2022 Mar 11, 2022

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Same is happening for me!.... 😠 . I do have a lot of third party audio plugins installed, but I don't understand why that should crash before encoder even opens!  Ngl, this is ridiculous..

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Adobe Employee ,
Mar 11, 2022 Mar 11, 2022

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Can you provide some more information? 

What operating system are you using? 

What version of Adobe Media Encoder? 

When Media Encoder crashes, do you see a crash report screen? If you do, make sure you check the option to let Adobe contact you and let me know (via private message) your email address.

 

Regards,

Fergus 

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