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AE export to Media Encoder renders black screen

Community Beginner ,
Mar 30, 2021 Mar 30, 2021

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Since installing Media Encoder 2021 my renders are black videos... or sometimes I get imagery, and then the imagery is frozen for the remainder of the duration of the video.

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Download and install , Error or problem , Export or render

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correct answers 1 Correct answer

Community Beginner , Mar 31, 2021 Mar 31, 2021

Thanks! I was able to fix the problem by using Creative Cloud to uninstall my Adobe apps that deal with motion; Ae, Me, Pr and An. Then I reinstalled them and all works fine now. It took about an hour but was worth it.

 

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Community Expert ,
Mar 30, 2021 Mar 30, 2021

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Community Beginner ,
Mar 31, 2021 Mar 31, 2021

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Thanks! I was able to fix the problem by using Creative Cloud to uninstall my Adobe apps that deal with motion; Ae, Me, Pr and An. Then I reinstalled them and all works fine now. It took about an hour but was worth it.

 

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines