Alpha channel output not rendering transparent background

[Banao Creatives]

Hi,

We have just recently updated to Media Encoder 2019, while trying to generate an alpha channel output, the resulting file does not have a transparent background.

We are generating the output for an after effects composition.

Details:

Video format: quicktime (.mov)

Codec: Animation

8pc + alpha option selected.

We have tried exporting outs by both selecting and not selecting the "render with maximum depth" option. Both produce only black backgrounds and not transparent backgrounds.

[Banao Creatives · Accepted solution]

Hi,

Apologies, the encoder works fine with the above mentioned settings. I had a black solid layer which was the cause for not getting the transparent output.

P.S - Output was generated without selecting the render at maximum depth option

Cheers!!

[imeilfx]

Ok. That great you could find answer yourselve. With so straight forward codecs as animation in QT - there is not to much to go wrong so in most cases there have to be issue somewhere else - as black BG in your case.