AME CC 2017 ProRes Export Error

Community Beginner ,
Jul 16, 2017 Jul 16, 2017

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I can successfully transcode to Quicktime H.264, Animation, GoPro Cineform, but NOT ProRes. All ProRes Codecs fail - Exporter returned bad result.

Mac OSX 10.10.5 Yosemite. AME CC 2017

Any suggestions to Export ProRes?

Screen Shot 2017-07-16 at 3.23.08 PM.png

Thanks,

Mark

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correct answers 1 Correct answer

Adobe Community Professional , Aug 15, 2017 Aug 15, 2017

Can you confirm you have the Pro Video Formats installed?

Pro Video Formats 2.0.4

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Aug 08, 2017 Aug 08, 2017

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Hi Mark,

Can you please confirm if the issue that you were facing has been resolved or not?

In case if it hasn't been fixed yet please try these troubleshooting steps: How to fix issues that cause errors when rendering or exporting

Thanks,

Kulpreet Singh

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Community Beginner ,
Aug 09, 2017 Aug 09, 2017

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Thanks for the reply Kulpreet.

My CC2017 ProRes transcode issue is not resolved. I am able to transcode all Quicktime codecs, except for ProRes.

I'm running on Yosemite and my CS6 version transcodes ProRes without any issues.

Thanks,

Mark

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Adobe Community Professional ,
Aug 15, 2017 Aug 15, 2017

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Can you confirm you have the Pro Video Formats installed?

Pro Video Formats 2.0.4

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Community Beginner ,
Aug 15, 2017 Aug 15, 2017

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You're awesome JeffB! Pro Video Formats 2.0.4 update did the trick!

Thank you!

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