AME is crashing at the end of encodes

[atknsc]

This has just started happening and I cannot seem to find anything regarding this issue in the forums.

This is the error code that appears after AME crashes:

[/ame13.1/releases/shared/adobe/MediaCore/MediaLayer/VideoRenderer/Src/CutlistRenderer.cpp-839]

I am using a trash can MacPro with the most current Mojave OS.

Thanks.

Chris

[MMeguro]

We want to know some more detail on this issue.  I sent you a private message.

[atknsc]

Here is a screen shot of my AME

[SandyMcBride]

Happening to me on a MAC. I did move my Cashe folder, could that be the cause?

[rheaa25815583]

I am having the same problem.

[SeanPinnacle]

I am also having the same problem..

[MMeguro]

Thank you for reporting here.  Yes, we identified the problem and possible cause.  We are currently looking into the solution.

[beng68702849]

Same problem here, please let us know when this gets resolved. I have a serious deadline tomorrow!

[atknsc]

I was able to get it to work by changed AME to encode with Open CL instead of using software only.

[beng68702849]

So far this worked for me too!

[MMeguro]

We just released Premiere Pro 13.1.1 to fix this issue.

In AME, please uncheck Preferences > General > "Import sequences natively" to take advantage of this fix.  If you are using GPU rendering, you can skip this step.

[schler_]

Is there an update to Win10? I have the same issue but I can't seem to find a ver 13.1.1 for my PP