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Error: Could not obtain upload ticket

Explorer ,
Mar 19, 2019 Mar 19, 2019

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I had to do a clean install of my OS on my iMac pro a few days ago and ever since I am no longer able to upload directly to vimeo from the Media Encoder. A feature I used multiple times a day without issues before.

The only error that shows on the Error Log is: Vimeo - Could not obtain upload ticket

I first contacted the people over at vimeo who told me to sign out and sign back in, he also told me that he "re-established your connection to Media Encoder on our side" whatever that meant.

The issue remained and according to them, it's on Adobe's side now, since there's nothing more they or I can do.

Any help will be appreciated.

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correct answers 1 Correct answer

Adobe Employee , Jul 24, 2023 Jul 24, 2023

I am happy to announce that the issue has been resolved with AME (Beta) 23.6.0.60. Indeed, the Vimeo APIs have changed. Thanks for your understanding.

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New Here ,
Sep 25, 2020 Sep 25, 2020

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Did you ever get an answer to this problem?  I'm having it also, from multiple computers.

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New Here ,
Jun 30, 2023 Jun 30, 2023

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June 30 2023 getting the same error. We have used this Publish to Vimeo export settings for thousands of videos without issue till yesterday and today.

Now each computer we try to export-publish from give us an error in both Media Encoder and Premiere Pro

Media Encoder error (Vimeo - Could not obtain upload ticket)

Premiere Pro error (Publish Error   Could not obtain upload ticket)

I have tried the most current version of Premiere 23.5, and version 23.4 (same with Media Encoder versions)

We have restarted, updated, and cleared cache files. Still get the error everytime we try to use Vimeo Publish in our export.

 

Adobe-wan, you're my only hope.

 

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Explorer ,
Jul 06, 2023 Jul 06, 2023

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It's beyond frustrating that Vimeo publish no longer works as is becoming evident by many forum posters that past month.

I contact Vimeo support and there response was to contact Adobe.   LOL.

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Adobe Employee ,
Jul 07, 2023 Jul 07, 2023

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Sorry for your issues. We will investigate. It seems that APIs have changed.

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Community Beginner ,
Jul 10, 2023 Jul 10, 2023

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having same isssue . hope to have this resloved 

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Adobe Employee ,
Jul 19, 2023 Jul 19, 2023

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A fix is in progress. You should have it in one of our next beta builds.

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New Here ,
Jul 20, 2023 Jul 20, 2023

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Thank you for the replies, looking forward to the bug fix in the future builds.

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Adobe Employee ,
Jul 24, 2023 Jul 24, 2023

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I am happy to announce that the issue has been resolved with AME (Beta) 23.6.0.60. Indeed, the Vimeo APIs have changed. Thanks for your understanding.

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Community Beginner ,
Jul 25, 2023 Jul 25, 2023

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is the beta avaiable for download yet ?  I downlaoded beta 23.6(build58) and its not yet fixed . 

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Explorer ,
Jul 25, 2023 Jul 25, 2023

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Hi.  Yes, today's beta release does upload to Vimeo.

Working.

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Adobe Employee ,
Jul 26, 2023 Jul 26, 2023

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I am glad that it works for you again. Sorry for the inconveniences.

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Community Beginner ,
Jul 26, 2023 Jul 26, 2023

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not sure why its not working for me i get this message . 

 

07/26/2023 11:25:31 AM : Vimeo - Something strange occurred. Please contact the app owners.

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New Here ,
Jul 31, 2023 Jul 31, 2023

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Hello, when will this be released to production?  We are experiencing this same issue but unfortunately are not currently part of the beta program.

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Community Beginner ,
Aug 09, 2023 Aug 09, 2023

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Media Encoder on Mac - getting this error with the Beta version 24.0 build 24 

 

08/09/2023 10:49:49 AM : Vimeo - Something strange occurred. Please contact the app owners.

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Adobe Employee ,
Sep 21, 2023 Sep 21, 2023

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LATEST

Is this issue resolved for you? If not: try logging out and in again.

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Community Beginner ,
Sep 20, 2023 Sep 20, 2023

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Issue is NOT resolved...

Vimeo - Could not obtain upload ticket

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Adobe Employee ,
Sep 21, 2023 Sep 21, 2023

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Which AME version and build are you using?

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