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H.265 HEVC Codec help

Community Beginner ,
Jul 10, 2017 Jul 10, 2017

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Hello, I'm here to ask if there is the H.265 codec on Adobe Media Encoder CC, I'm using the latest one and it doesn't seem to have it.

Other people in YouTube using the same version as me seem to have it.

Must I have another program like Premiere Pro CC (I have CS6) or After Effects CC or something?

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correct answers 1 Correct answer

Adobe Community Professional , Jul 14, 2017 Jul 14, 2017
You should be prompted to install the H265 CODEC the first time that choose HEVC (H265) from the Format pop-up menu.   It is, of course, important to choose "Yes".  Is this dialog box not appearing?You'll want to reach out to Adobe support directly about this issue.

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New Here ,
Jul 10, 2017 Jul 10, 2017

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My recommendation would be to uninstall and then reinstall AME. It could also have something to do with your video card. What kind do you have? I know some aren't capable of handling H.265, which is why H.265 hasn't taken over the market.

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Community Beginner ,
Jul 11, 2017 Jul 11, 2017

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Its not really a video card, it's an Integrated GPU (Intel HD Graphics 4400)

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New Here ,
Jul 11, 2017 Jul 11, 2017

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What kind of processor do you have?

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Community Beginner ,
Jul 12, 2017 Jul 12, 2017

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Intel i3 4030U

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Adobe Community Professional ,
Jul 14, 2017 Jul 14, 2017

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You should be prompted to install the H265 CODEC the first time that choose HEVC (H265) from the Format pop-up menu.   It is, of course, important to choose "Yes". 

Is this dialog box not appearing?

You'll want to reach out to Adobe support directly about this issue.

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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