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How to fix incorrect MP4 file-length property?

New Here ,
Jul 21, 2023 Jul 21, 2023

Running Windows 11 on Victus laptop w/AMD Ryzen 5000 series 7 & Radeon gfx.

Latest versions of Permier Pro Desktop and Media Encoder installed and updated.

 

I have about 39-44 minutes of MP4 footage that was originally captured on a Sony 4k camcorder.  However (and I caused this probelm) when I renamed the file and moved it via USB, Windows changed the file properties associated with the video.  (I never have any problems when I import or ingest directly from the SD card.)

 

All the video is still there - the file size is the same, etc, etc.  But now Windows, Premier Pro and Media Encoder all think it's only 3 seconds long.  The resulting mp4 only plays the LAST 3 sec of the original.  There's probably a Sony or Windows hack out there somewhere to fix this, but I'd much rather fix my self-inflicted idiocy in Premier Pro or Media Encoder.

 

The original stuff is gone now.  The SD card has since been formatted.  Can anyone offer a solution?

TOPICS
Export or render , Formats , How to , Import , Tips and tricks
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correct answers 1 Correct answer

Adobe Employee , Jul 24, 2023 Jul 24, 2023

Did you try AME to convert the file?

If that does not work: install ffmpeg and try ffmpeg -i input.mp4 -c copy output.mp4. This command copies the input stream. At least worth a try.

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Adobe Employee ,
Jul 24, 2023 Jul 24, 2023

Did you try AME to convert the file?

If that does not work: install ffmpeg and try ffmpeg -i input.mp4 -c copy output.mp4. This command copies the input stream. At least worth a try.

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Participant ,
Apr 07, 2025 Apr 07, 2025

Super old thread, but I just wanted to thank you for this suggestion! I had a video file that was nearly an hour long but was reporting itself as 60 seconds in all my software. Using FFMPEG to stream it to a fresh file did the job!

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Adobe Employee ,
Apr 08, 2025 Apr 08, 2025
LATEST

Happy it worked.

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New Here ,
Jul 24, 2023 Jul 24, 2023

Thanks for your prompt & professional reply. 

I haven't tried anything yet.  Past experience tells me that checking with the support community before compounding the problem is always the best option.

I will give these suggestions a shot and post the results.

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