Media Encoder bug after update

New Here ,
Jul 28, 2021 Jul 28, 2021

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Media Encoder started crashing after I download the last version. When I try to trascode files or export it crashes and I need to force closing... I don't know what to do...

 

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Crash , Freeze or hang

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Adobe Employee ,
Jul 31, 2021 Jul 31, 2021

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Hi Luca Walter,

 

We're sorry to hear about this. We can get this checked. Let us know the system specs (OS, CPU, GPU & RAM). Also, have you tried switching the Renderer to Mercury Playback Engine Software Only & checked if it's exporting properly?

 

Thanks,

Sumeet

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