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Media Encoder bug after update
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/t5/adobe-media-encoder-discussions/media-encoder-bug-after-update/td-p/12213739
Jul 28, 2021
Jul 28, 2021
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Media Encoder started crashing after I download the last version. When I try to trascode files or export it crashes and I need to force closing... I don't know what to do...
TOPICS
Crash
,
Freeze or hang
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Adobe Employee
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/t5/adobe-media-encoder-discussions/media-encoder-bug-after-update/m-p/12219466#M13372
Jul 31, 2021
Jul 31, 2021
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Hi Luca Walter,
We're sorry to hear about this. We can get this checked. Let us know the system specs (OS, CPU, GPU & RAM). Also, have you tried switching the Renderer to Mercury Playback Engine Software Only & checked if it's exporting properly?
Thanks,
Sumeet
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