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Participant
August 3, 2013
해결됨

Media Encoder CC not starting

  • August 3, 2013
  • 16 답변들
  • 113949 조회

Windows7 64 bit

Media Encoder CC (7.0.1)

AME worked a while. I exported a couple of jobs to it's queue. All good. Tried to cancel the jobs and it seemed to hang. Had to kill the application from task manager.

Since then AME will not run. It crashes on startup. No splash screen.. nothing. Appears briefly in task manager then dissapears.

I have deleted all files from C:\Users\login\AppData\Roaming\Adobe\Adobe Media Encoder\7.0

Have reinstalled PremierProCC after uninstalling and using the cleanup tool.

Still no luck. Is there a queue file anywhere that should be deleted?  A registry entry maybe?

이 주제는 답변이 닫혔습니다.
최고의 답변: MaxxDaemon

A MUCH SIMPLER SOLUTION: Open the file (C:\Program Files (x86)\Common Files\Adobe\SLCache\X19zbGNfZmVhdHVyZXNfXw==.slc) in any text editor, delete all of the contents, save it, and set the file to read-only. You'll never have to delete it again and you won't need to mess with all of this batch file, load-order stuff.

16 답변

Participant
October 20, 2015

Hi all-- also had this stressful situation—it was remedied by clicking on "window" in the AME menu and making sure "Queue" is selected. Not sure how it deselected itself, but t'was a great relief to discover a simple solution.

Participant
August 19, 2015

I did this: A MUCH SIMPLER SOLUTION: Open the file (C:\Program Files (x86)\Common Files\Adobe\SLCache\X19zbGNfZmVhdHVyZXNfXw==.slc) in any text editor, delete all of the contents, save it, and set the file to read-only. You'll never have to delete it again and you won't need to mess with all of this batch file, load-order stuff.

Now After Effects WONT OPEN!, I did exactly as said. I opened the specified document above in text edit, deleted the contents and changes it to read only. I've tried uninstalling and reinstalling AE and Adobe Media Encoder, still AE will not open. I goes past the load screen and as Soon as I click "OK for my video card warning" AE disappears.

PLEASE HELP!!! I have a project due and this can not be happening.

Participant
August 19, 2015

I changed the file mentioned above back to "read write" and AE launches now. However MEDIA ENCODER Still is not showing anything when I select Composition > Add to Adobe Media Encoder..

Media Encoder just says "Not Currently Encoding" I've tried to Add Source & Add composition and NOTHING loads...

Participant
August 4, 2015

OK... Media Encoder has stopped working for me. I just get the "Adobe Media Enoder CC 2015.0 has stopped working" popup. I've tried all the suggested fixes but still nothing! It did work up until the latest update.

Windows 7 64bit

AMD FirePro card

Any help would be greatly appreciated as I am on a tight deadline.

extaizi
Participant
August 6, 2015

Same here. Have you figured it out?

Adobe Employee
August 6, 2015

Please hold a shift key when you launch Media Encoder.  This clears the app's preferences and may help.

MaxxDaemon
Participant
April 30, 2014

A MUCH SIMPLER SOLUTION: Open the file (C:\Program Files (x86)\Common Files\Adobe\SLCache\X19zbGNfZmVhdHVyZXNfXw==.slc) in any text editor, delete all of the contents, save it, and set the file to read-only. You'll never have to delete it again and you won't need to mess with all of this batch file, load-order stuff.

Participant
May 13, 2014

OMG Thank you soooooooooo much. You ARE A SAVIOR.

Community Manager
August 6, 2013

Here's two directories you can manually delete if the above workarounds don't help:

C:\Users\[username]\AppData\Roaming\Adobe\Common\AME\7.0  <-- you mentioned this one already...

C:\Users\[username]\AppData\Roaming\Adobe\Adobe Media Encoder\7.0

Participating Frequently
August 7, 2013

Same issue here, none have worked above. upon clicking AME it just dose not do anything.

Participating Frequently
August 7, 2013

Not to be picky but i'd appreciate any help as quick as possible, as i litrally cannot render without media encoder. The standard premiere pro renderer is SUPER plane and feels like it takes like 15mins longer.

-Samuel

Nariman Sodeifi
Community Manager
Community Manager
August 6, 2013

AME has self-cleaning feature (like your oven :-) .

Hold the shift key as you launch AME CC and AME should remove and reset all the settings.

Make it look like the first launch.

Hope that works. 

Let us know how it goes.

kritp96985778
Participant
September 22, 2015

This's work for me. Thx