Media Encoder Won't Connect to After Effects Project File

Community Beginner ,
Feb 05, 2022 Feb 05, 2022

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Hi all!

 

Recently I've been having an issue with my Media Encoder not connecting to an After Effects file that I try to export. I've done some digging on this and found that I should try uninstalling and reinstalling the software. Unfortunately, that didn't fix the issue. This has happened to me in before in the past month and reinstalling worked, but this time it did not. Can someone please give me some pointers if this has happened to you and you've managed to fix it?

 

Thanks so much!

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Export or render , Performance

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Community Beginner ,
Feb 06, 2022 Feb 06, 2022

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I have the exact same issue, so my only help will consist of reporting this is not an isolated case, and add my own experiences to it.

So, same issue:

  • When exporting through Media Encoder in After Effects, nothing happens: no error message, just nothing at all.
  • When trying to export a aep file through ME directly, ME tells me After Effects 2022 is not installed

Things I tried:

  • Uninstalling and re-installing both ME and AE
  • Removing all my settings and user folders and again uninstalling/re-installing
  • Installing older versions (making sure to keep AE and ME in sync). I tried three or four version going back to early 2021

Nothing seems to work. I pray an update will fix this soon because I need to do some complex batch exporting on my main machine that has the problem and is now basically unusable for this purpose.

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New Here ,
Feb 10, 2022 Feb 10, 2022

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Estou com mesmo problema, fiz exatamente as mesmas coisas, mas mesmo depois de atualizar tanto o after como  o ME, nada acontece.

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Adobe Employee ,
Feb 06, 2022 Feb 06, 2022

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Hi there,

 

We're sorry about the poor experience. We can get this checked. Please let us know the exact version of Media Encoder & After Effects installed on your computer. Also, are you experiencing this issue with any specific comp/project or all of them?

 

Thanks,
Sumeet

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Community Beginner ,
Feb 06, 2022 Feb 06, 2022

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Hello! 

I have version 22.1.1 installed for both After Effects and Media Encoder. The problem is with every project I try to export. 

 

Thank you so much for your help!

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Community Beginner ,
Feb 06, 2022 Feb 06, 2022

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Same versions and behaviour as the author of the thread: AE & ME version 22.1.1, and the problem persists for any project. But like I said, I did try going back a few versions and that didn't solve the problem, even though before I never experienced this with the same versions so that's really strange. I suspected something went wrong with saved settings but I also tried deleting all the associated files and that didn't change anything either.

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Community Beginner ,
Feb 11, 2022 Feb 11, 2022

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Hi! Just checking back. Is there any solution that I can try to solve this problem? I updated to the newest version of both AE and AME but I'm still having the same issue.

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Community Beginner ,
Feb 07, 2022 Feb 07, 2022

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Hello! I have the same issue with my Media Encoder. Media Encoder doesn`t connect to After Effects files (I have version 22.1.1 installed for both AE and ME). Please, help me

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New Here ,
Feb 08, 2022 Feb 08, 2022

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Hello I'm experiencing the same problem? Has anyone found a solution yet?

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Community Beginner ,
Feb 09, 2022 Feb 09, 2022

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It looks like they're released an update. I'm installing it right now. Hopefully it fixes the problem!

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Community Beginner ,
Feb 09, 2022 Feb 09, 2022

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Hi! Please, tell me, did you find a solution of this problem?

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Community Beginner ,
Feb 10, 2022 Feb 10, 2022

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I just updated to the new version both AE and ME, but it didn't fix the issue. Same situation.

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Community Beginner ,
Feb 11, 2022 Feb 11, 2022

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Same here. Still won't connect to my project files.

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Community Beginner ,
Feb 11, 2022 Feb 11, 2022

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Hello! I've solved problem. I updated both AE and AME v. 22.2 and it worked.

Try it again!

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Community Beginner ,
Feb 12, 2022 Feb 12, 2022

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I tried it once and I tried it again but no joy for me 😞

 

There are other very similar threads with tons of people having the same or similar problems. It seems like it's a very complex problem with many different bugs, hardware configurations and local settings fighting it out with an either positive or negative effect on the AE-ME communication, and every new update is a gamble at what the outcome will be. It's very frustrating and I hope Adobe does something about it soon. Please get it together guys!

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New Here ,
Feb 17, 2022 Feb 17, 2022

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LATEST

Hello, i would like to share my solution to this problem. maybe someone finds this helpful.

I had the same issue - AE and Media Encoder did not work together through direct link.

here is what i have tried.

updated everything to the cuurent available versions and it didn't work.

deleted cache files and Adobe folders in Documents .. did not work

uninstalled and reinstalled all adobe apps including creative cloud .. and it didn't work.

i turned off the windows firewall completely ... and it started working again.

so far so good .. but i did not want to use windows without firewall.

i found some settings in the windows firewall app where u can allow apps to go through the firewall and in that list i found a programm called "amecommand.exe" which was excluded from communicating in the private network. i changed that setting and now it works for me.

this might be complete nonsens but it worked 😉

 

best

Thomas

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