Skip to main content
B
BJBBJB1
Inspiring
April 16, 2017
Answered

Upgraded to AME 2017 and lost 2015 Presets

  • April 16, 2017
  • 1 reply
  • 1285 views

I upgraded to AME 2017 and I could swear it said it would save my presets but my H264 encoding presets are gone....

Upgrading always seems to be an exercise in frustration..... Still trying to get Premiere Pro to work but that is another matter.

Are these presets saved somewhere so I can copy them into the appropriate folder for 2017? I am on Windows 10.

If not, if I know exactly where they were in CC2015 before I ran the upgrade, I can restore from a backup.  Just the preset files, not the whole program of course.

It seems like this would not have been difficult to do automatically.

Further, I only was upgrading Premiere Pro 2017 and saw all the options...it said it would move all presets over and delete the old version. Ok, I chose that.

However immediately after Premiere Pro updated it ran the AME update. Which I understand logically as they are related, but I was not given the option to choose any preferences for the upgrade for AME.

Thanks,

BJBBJB1

This topic has been closed for replies.
Correct answer Peru Bob

BJBBJB1  wrote

However I did see a   AME 2015 folder but didn't see presets unless buried.

If I can find it can I just copy to 2017 or do I import.

You should be able to copy them over. I'm not at my editing computer now.  I'll try to see if I can find the folder locations when I am at that computer.

1 reply

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 16, 2017

Did you save a backup of the presets folder?

B
BJBBJB1Author
Inspiring
April 17, 2017

I have a backup of the entire PC from some time before I did the upgrade.  However I did see a   AME 2015 folder but didn't see presets unless buried.

If I can find it can I just copy to 2017 or do I import.

I did not make a file copy of any 2015 folders as I could not imagine the upgrade would blow away presets or any user files.

Thanks,

BJBBJB1

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 18, 2017

I was able to find them.  I have an SSD for my C drive and some adobe items are saved on my mechanical hard-drive based user "documents" folder and some default to the almost empty SSD User documents folder.

Sure enough they were under Documents>Adobe>Adobe Media Encoder>presets>9.0

I copied them over and imported them.  All is good.

All of my other older ones are on my mechanical hard drive based documents folder.  Must be a default I did not set or something.

Thanks for leading me on the right path.

BJBBJB1


Glad you've got it sorted.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices