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Adobe Podcast Enhancer is not working

Community Beginner ,
Feb 26, 2024 Feb 26, 2024

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Adobe Podcast Enhance no longer works. There is an infinite loader.
This happens after login.
Already tried: reset firewall settings, enable VPN, log in from another device
Two days ago, everything was working fine

Illia35451148zuxv_0-1708947754947.png

Sometimes after 10 reboots it displays the block for unloading. But it doesn't work

Illia35451148zuxv_1-1708947980274.png

 

Illia35451148zuxv_2-1708947992931.png

 

 

 

 

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correct answers 1 Correct answer

Community Beginner , Feb 26, 2024 Feb 26, 2024

A message appeared from Adobe about unscheduled maintenance:

Adobe Podcast is currently unavailable for unscheduled maintenance and will be back to normal shortly.

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replies 158 Replies 158
Community Expert ,
Feb 26, 2024 Feb 26, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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Community Beginner ,
Feb 26, 2024 Feb 26, 2024

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Thanks a lot! 

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Community Expert ,
Feb 26, 2024 Feb 26, 2024

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sure.  (and glad you found the issue cause.)

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Community Beginner ,
Feb 26, 2024 Feb 26, 2024

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A message appeared from Adobe about unscheduled maintenance:

Adobe Podcast is currently unavailable for unscheduled maintenance and will be back to normal shortly.

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New Here ,
Aug 21, 2023 Aug 21, 2023

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When I am uploading an audio file, it keeps saying The audio file is in a format we can't understand. Ensure the file is not corrupted or convert it to a standard wav or mp3 format to try again. I tried changing the file, converting the format, and even switching browsers. It is giving the same error. It worked perfectly fine before, I enhanced 14 files just few minutes ago.

 

What can I do to fix the issue?

Thanks

Tanmay

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New Here ,
Aug 21, 2023 Aug 21, 2023

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Same problem for me. Everything worked very well this morning but now it says the same Error message.

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New Here ,
Aug 21, 2023 Aug 21, 2023

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It's working alright now. They had an update of daily usage.

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New Here ,
Dec 02, 2023 Dec 02, 2023

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Hey i've been getting the same message recently I've tried updating search broweser but nothings fixed

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New Here ,
Feb 24, 2023 Feb 24, 2023

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i am unable to to enhance my audios on https://podcast.adobe.com/enhance always getting Failed to process file for enhancement this error

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Community Expert ,
Feb 24, 2023 Feb 24, 2023

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We know it's there - we know it's supposed to be wonderful, but beyond that we know nothing about it, I'm afraid, except that it's a de-skilling tool par excellence... 😉  It should work fine as long as you adhere to the input file type and size limits.

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Community Expert ,
Feb 24, 2023 Feb 24, 2023

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I just tried it and it's certainly functioning. I can't tell the difference between what was sent and what came back (apart from it being quieter, for some reason) but there again, the file didn't really need 'enhancing'. But it definitely processes wav files.

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New Here ,
Jun 18, 2023 Jun 18, 2023

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Me too.

 

Used it a few time successfully but now it jyst chugs for maybe 30 mins and then says failed.

 

Bored with this now - wasted way to much time with it.

 

Sorry Adobe - I expect better of you.

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Community Expert ,
Jun 18, 2023 Jun 18, 2023

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I suspect that if you try to use it at the same time as all the Weekend Warriors, it's going to overload. Try it off-peak...

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New Here ,
Jul 22, 2024 Jul 22, 2024

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hello sir adobe podcast not working  my gmail

 

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Community Beginner ,
Feb 25, 2023 Feb 25, 2023

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I have been using Adobe Podcast for a long time and today when I started to upload my audio files it says "Failed to process file for enhancement". I don't why it's happening and I tried using adobe podcast on different web browsers but still, the issue persists.

 

I don't know what to do if anyone knows how to solve this please let me know.

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Community Beginner ,
Feb 26, 2023 Feb 26, 2023

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Nevermind It worked for me when I tried this on my mobile. So I had cleared all my cache data in my browser and cleared the cookies as well then I logged in to my account and it works fine 🙂

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New Here ,
Mar 07, 2023 Mar 07, 2023

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I have same problem please tell me did you fix this problem or not   

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Community Beginner ,
Mar 08, 2023 Mar 08, 2023

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Now its not working again there is a problem with the server.

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New Here ,
Mar 09, 2023 Mar 09, 2023

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this is not working properly please show me how to resolve the issue

 

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New Here ,
Mar 23, 2023 Mar 23, 2023

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Still this is not working. I've tried so many times. Anybody got any resolution to this problem?

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Community Beginner ,
Mar 24, 2023 Mar 24, 2023

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Ok I'll tell you how to fix that. I had downloaded the firefox browser separately for managing this Adobe Podcast AI. So you can also do that!

 

1. Try with a new browser

 

2. Do not set the download location leave that to default

 

3. Double check your storage. Storage is very important in converting your audio

 

4. Only upload the files in .mp3 or .wav so if you're working with AAC or something it won't work. Try using online converter to change your audio format.

 

 

 

(Alternative)

 

If none of these works then use your Android/ios to convert the audio files.

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New Here ,
Mar 30, 2023 Mar 30, 2023

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I tried with converting them to mp3 and uploading seems to work sometimes. But not all the times.

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New Here ,
Apr 13, 2023 Apr 13, 2023

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Failed to process file for enhancement.Its not working But why?

 

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New Here ,
Jun 17, 2023 Jun 17, 2023

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I have the same problem Adobe was working fine until few days ago then it stop to uoload my files even a file 2 minutes long in Wave I try also mp3 but still noting.can any one hel me? I haven't change any setting in my computer

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