Question about the Vocal Enhancer?

[Larks DM]

Well, it doesn't look as though anyone is getting questions answered, but since there seems to be no way to actually contact a Support person (unless somebody wants to tell me) here goes:

I occasionally use the  Adobe Podcast Voice Enhancer, free version. Today, for the first time, it rejected my mp3 file, stating that it was over 30minutesd long and couldn't be used unless I upgraded to Premium. This clip is barely over a minute! I want to know how to let this program know that they are wrong and get it to work without having to pay for yet another program.

[S. S]

Hi @Larks DM,

Thanks for writing in! 

Moving this thread to the Adobe Podcast board for better visibility and support.

Thanks,
Souvik

[Harmony J]

Hi @Larks DM , 

Thank you for reaching out! That is definitely not expected behavior with a 1 min file. Would you be able to share the file that was rejected so I can troubleshoot with our team? You can reach me at hjiroudek@adobe.com Thanks!