Copy link to clipboard
Copied
Heute wurde mein Jahres Abo fortgeführt. Da ich leider keine Warnung vorher bekommen habe, habe ich vergessen dieses zu kündigen. Könnte man dieses noch stornieren? Es ist erst vor 5 Minuten passiert und ich habe noch keine Vorteile benutzt.
Copy link to clipboard
Copied
@maximilian_8914 you need to cancel it yourself. That's why it's always a good idea to put a reminder in your calendar to cancel or renew billings. But, do read the cancellation policy as there might be cancellation fee, which means you pay again?
https://helpx.adobe.com/ca/manage-account/using/cancel-subscription.html
Copy link to clipboard
Copied
Hi @maximilian_8914,
We hope you are doing well. Thanks for reaching out. We are sorry for the trouble you're experiencing.
To know more about the cancellation and refund process please check the help page https://adobe.ly/4nbG62X
Regards,
Souvik.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now