Adobe Scan app infected with virus

[Faraz Ali Khan]

I have been using Adobe Scan app for years without any problem but yesterday my stock antivirus powered by avast on my android phone prompted that the app is infected with a Trojan virus. I unstalled the app through my anti virus and reinstalled it but the problem persists. I had to unstall it again as my antivirus was not letting me use any banking apps with Adobe Scan installed. Adobe Scan is my favourite app and I do most of my scanning with this app. Please help.

 

 

[S. S]

Hi @Faraz Ali Khan,

Hope you are doing well. Sorry for your experience with Adobe Scan.

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Adobe Scan you are using (go to Home-> Profile-> About Adobe Scan);

2. The device manufacturer, phone model, and the Android version you are on.

3. Was the app downloaded from PlayStore or AppStore?

Look forward to hearing from you.

-Souvik

[Faraz Ali Khan]

Hi,
The information you requested is as follows:
1. Adobe Scan version:

Version 23.08.04 <230804>-regular
Version Code 232537625
dcmscan version code 3626320
magic_clean version 2.0.0-374 <200374>-SNAPSHOT
mobileocr version 1.0.0-73 <10073>-SNAPSHOT
scan2pdf version 1.1.0-44 <11044>-SNAPSHOT
csdk version 13.33.53-1143 <1333531143>

2. Phone manufacturer: Oppo, Model: Oppo Reno 5, Android Version: ColorOS
13.0

3. App download from Google Play Store

[S. S]

@Faraz Ali Khan Thank you for sharing the details.

I have shared them with the team for further investigation and will update the thread once I hear back.

-Souvik

[Pinziboy]

today I have received the same warning about the adobe scan app from my phone security. app is infected with evo-gen so I uninstalled it immediately. I am on Android on a Huawei Mate 20 pro and downloaded the adobe scan app from the app store. should be the latest version.

[S. S]

Hi @Pinziboy,

Thank you for writing in! We have a bug logged with the team working on the fix.

This will be deployed at the earliest.

-Souvik

[Pinziboy]

so is there any update on this? I just read the other new comment about the infected app enabling the virus to sending sms and buying things on the users phone. I am a bit worried now, even though I uninstalled it immediately.

[Faraz Ali Khan]

Unfortunately, there is no update from Adobe in this regard yet.

[Pinziboy]

Any update on this topic? It takes quite some time to get answers. It's the app safe for downloading again? I'm kind of worried and the long silence doesn't feel good at all 

[S. S]

Hi @Pinziboy,

The app is very safe to download. 

There are issues with the third-party antivirus applications, which our team has contacted for further resolution.

The fix will be implemented in the upcoming release.

-Souvik

[Maurizio26701503cgs1]

Oggi ho ricevuto lo stesso avviso sull'app Adobe Scan dalla sicurezza del mio telefono. L'app è infetta da evo-gen. Sono su Android su un Huawei P30 Pro e ho scaricato l'app Adobe Scan dall'app store ed è l'ultima versione. Inoltre pago regolarmente un abbonamento mensile per Acrobat Pro.

[S. S]

Hi @Faraz Ali Khan @Maurizio26701503cgs1 @Pinziboy,

Sorry for the delay.

The team is still investigating the issue. However, this sounds strange about buying stuff.

@SalehAlruhaimi, Would you mind sharing screenshots of what exactly happened, as buying through a direct mobile service provider and sending SMS is something no app can do directly unless you have done a confirmation?

-Souvik

[SalehAlruhaimi]

I just faced the same issue. Adobe Scan infected with a virus that actually sent SMSs and actually bought stuff through direct billing (mobile service provider).