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Adobe Scan Camera Lag

New Here ,
Nov 27, 2019 Nov 27, 2019

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Ever since I installed the app on my android phone (Asus Zenfone MAx Pro M1), the app's camera has been lagging due to which every time I need to create a pdf, I have to click the image via my phone camera app separately and import the photos to Adobe Scan. Please provide a fix.

TOPICS
Android , Crash or freeze , PDF forms

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Adobe Employee ,
Dec 23, 2019 Dec 23, 2019

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Hi Rohit_Sinha,

 

Sorry for the delay in response.

 

As the camera lags in the application, please ensure that the application is updated to the latest version available.

Try once uninstalling and re-installing the application.

Sign out of the application and uinstall it from the device. Then reboot the devie before you re-install the application from Google Play Store.

 

If the issue still occurs, please share the application and OS version.

 

Regards,

Meenakshi

 

 

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