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Adobe Scan crashes unexpectedly

New Here ,
Jul 31, 2021 Jul 31, 2021

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Not sure what's happening, but when I open Adobe Scan and try to modify the scan the app crashes and closes. This happens every, single, time I use the app. 

TOPICS
Crash or freeze , iOS , Manage scanned documents , Modify scanned documents

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New Here ,
Aug 03, 2021 Aug 03, 2021

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same for me

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Aug 08, 2021 Aug 08, 2021

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LATEST

Hi,


Hope you are doing well.

 

We are sorry, you're having difficulties. Please help me with few details to understand your issue better.

  1. Make and model of your device?
  2. Application version?

We did try to replicate the behavior on our end, however, it is working fine. Make sure your application is updated. Do save your work then try to sign out and sign in back. Reboot your device.

Note: Ensure you are connected to the internet.

 

For iOS Adobe Scan version: 21.07.15

 

Let us know how it works at your end. If you have any further queries please feel free to reach us.

Regards

Ria

 

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