• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Scan crashes unexpectedly

New Here ,
Jul 31, 2021 Jul 31, 2021

Copy link to clipboard

Copied

Not sure what's happening, but when I open Adobe Scan and try to modify the scan the app crashes and closes. This happens every, single, time I use the app. 

TOPICS
Crash or freeze , iOS , Manage scanned documents , Modify scanned documents

Views

440

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 03, 2021 Aug 03, 2021

Copy link to clipboard

Copied

same for me

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Aug 08, 2021 Aug 08, 2021

Copy link to clipboard

Copied

LATEST

Hi,


Hope you are doing well.

 

We are sorry, you're having difficulties. Please help me with few details to understand your issue better.

  1. Make and model of your device?
  2. Application version?

We did try to replicate the behavior on our end, however, it is working fine. Make sure your application is updated. Do save your work then try to sign out and sign in back. Reboot your device.

Note: Ensure you are connected to the internet.

 

For iOS Adobe Scan version: 21.07.15

 

Let us know how it works at your end. If you have any further queries please feel free to reach us.

Regards

Ria

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines