Adobe Scan scanned document can’t be read

Report · Apr 22, 2023

I used Adobe Scan app on an Android phone (Samsung Galaxy A13) to scan documents. When I tried to uplaod these scans to a website, I received a message that the website can't read the scanned documents because they were not in English. All the documents I scanned were written in English.

Please help

Report · Apr 28, 2023

Hi @Joann29539502oup1,

Hope you are doing well. Sorry for your experience with Adobe Scan.

Have you checked if OCR is performed on the files when captured? You can check from here:

Go to Profile-> Preferences-> Perform Text Recognition.

Hope this helps.

-Souvik