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Adobe Scan: Why I cannot search in the cloud

New Here ,
Oct 04, 2023 Oct 04, 2023

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Adobe Scan

Why I cannot search keywords within  all files in the Adobe cloud like in Genius Scan?

 

I am used to scan all incoming letters. Genius Scan run an OCR over them and attached the index. I was easily able to find back every letter in the App or even on Google Drive.

 

I thought changing to Adobe Scan to save some money. But my first documents for testing are not found via search if I use any word from the inside.

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Manage scanned documents

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Adobe Employee ,
Oct 10, 2023 Oct 10, 2023

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Hi @Arnd-Olav25273920xy8n,

 

Hope you are doing well. Thank you for writing in!

 

We would like to know more about the feature. Would you mind sharing a screen recording of the workflow you are referring to for me to share it with the team for further review and future implementation?

 

Look forward to hearing from you.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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