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App getting auto shutdown

New Here ,
Jan 05, 2023 Jan 05, 2023

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Unable to open the app,auto quitting from last one week.

Unable to acess the scanned documents. 

TOPICS
Crash or freeze , iOS

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correct answers 1 Correct answer

New Here , Jan 12, 2023 Jan 12, 2023

I've uninstall install the app and the bug resolved. 

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New Here ,
Jan 10, 2023 Jan 10, 2023

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Hi same bug here. The app shutdown a little bit after opening 

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New Here ,
Jan 12, 2023 Jan 12, 2023

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Exactly the ame problem on my iPhone 13pro with iOS 16.2 (german) - any ideas

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New Here ,
Jan 12, 2023 Jan 12, 2023

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I've uninstall install the app and the bug resolved. 

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Adobe Employee ,
Jan 19, 2023 Jan 19, 2023

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Thank you for confirming that @Cédric27876435z9fg  Happy to hear that has worked for you. 

@Sraman27823359l1ud @Efstathios27912272nfdi are you still experiencing the same issue? Would you mind uninstalling and reinstalling the app once and seeing if the issue persists?

 

Let us know if you continue to experience the crash issue.

 

~Akanchha 

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