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Dcfs file error

New Here ,
Dec 08, 2022 Dec 08, 2022

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8F4D4591-C2A2-4797-BB97-68622E898001.png

How can i open an scan with this error. Tnkk alot.

TOPICS
Crash or freeze , iOS , Save files

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Adobe Employee ,
Dec 08, 2022 Dec 08, 2022

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Hi @Năpăruș274861923i6y,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Do you face this issue with every file you try to open or with a specific file?

 

What we'd suggest is to try scanning a new file and then check if it opens. If it does not, try uninstalling and then reinstalling the application.

 

*Note: Before reinstalling, please back up your data for Adobe Scan. (You may log in to https://acrobat.adobe.com/link/documents/home/ and download the Adobe Scan folder to your local storage.)

 

Hope this helps.

 

-Souvik.

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Adobe Employee ,
Mar 15, 2023 Mar 15, 2023

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@Năpăruș274861923i6y Would you mind trying the latest version of Adobe Scan and let us know if you still experience the same?

 

-Souvik.

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