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discontinuation of creative cloud synced files impact to Adobe Scan?

New Here ,
Jan 11, 2024 Jan 11, 2024

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I would have to manually download each and every adobe scan to my mac if they are going to be deleted (since they are not stored on my device) when creative cloud syncing files are deleted with the discontinuation. Does anyone know how to address this?

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Manage scanned documents , Save files

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Adobe Employee ,
Jan 22, 2024 Jan 22, 2024

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Hi @Katey16B8,

 

Hope you are doing well. Thank you for reaching out!

 

The Cloud documents will not be affected by the discontinuation of Synced files. 

You can check https://assets.adobe.com/cloud-documents/ to see if your scans are available there. If yes, they are safe.

 

You may learn more about it here: Discontinuation of Creative Cloud Synced files (adobe.com)

 

This page will also give you in-depth knowledge on downloading all the files simultaneously instead of going one by one.

 

Hope this clarifies your question.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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