Don't download documents

[vladislav_petrov]

Hi!

How i can donwload documents into Adobe Document Cloud? I don't upload\download documents.

Thank's.

[Adorobat · Accepted solution]

Hi Vladislav Petrov,

It seems you are using MS Edge browser to access PDF services as per the screenshot. Could you try another web browser - Chrome/Firefox and try downloading files again. You may refer to this link for more info: Manage and work with your files stored in Adobe Document Cloud

Let us know if you need any help.

Shivam

[Prather23306250nnj9]

I want my Scans to go to my email and not to Adobe.  How do I do this?

[Harsh Vardhan Pareek]

Hi @Prather23306250nnj9 

Kindly explain the issue more so we can assist you better. Is it related to sharing scans via email?

If so here is a link you can refer to: https://www.adobe.com/devnet-docs/adobescan/android/en/workingwithfiles.html?highlight=share

Let us know if that helps.

Thanks,

Harsh