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Don't download documents

New Here ,
Apr 30, 2018 Apr 30, 2018

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Hi!

How i can donwload documents into Adobe Document Cloud? I don't upload\download documents.

Thank's.Снимок экрана (23).png

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correct answers 1 Correct answer

Adobe Employee , Apr 30, 2018 Apr 30, 2018

Hi Vladislav Petrov,

It seems you are using MS Edge browser to access PDF services as per the screenshot. Could you try another web browser - Chrome/Firefox and try downloading files again. You may refer to this link for more info: Manage and work with your files stored in Adobe Document Cloud

Let us know if you need any help.

Shivam

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Adobe Employee ,
Apr 30, 2018 Apr 30, 2018

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Hi Vladislav Petrov,

It seems you are using MS Edge browser to access PDF services as per the screenshot. Could you try another web browser - Chrome/Firefox and try downloading files again. You may refer to this link for more info: Manage and work with your files stored in Adobe Document Cloud

Let us know if you need any help.

Shivam

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New Here ,
Mar 17, 2022 Mar 17, 2022

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I want my Scans to go to my email and not to Adobe.  How do I do this?

 

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Adobe Employee ,
Apr 13, 2022 Apr 13, 2022

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Hi @Prather23306250nnj9 

 

Kindly explain the issue more so we can assist you better. Is it related to sharing scans via email?

If so here is a link you can refer to: https://www.adobe.com/devnet-docs/adobescan/android/en/workingwithfiles.html?highlight=share

 

Let us know if that helps.

 

Thanks,

Harsh

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