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How to view files offline in Adobe Scan?

New Here ,
Oct 16, 2019 Oct 16, 2019

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Hice un escaneo de un documento con AdobeScan en el celular, pero es muy pesado y no lo guarda en la nube.

Quiero verlo sin conexión pero la opción no está activa y no puedo abrir el archivo ni tampoco enviarlo por correo y no sé cómo abrirlo.

Saludos 

 

 

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Adobe Employee ,
Oct 19, 2019 Oct 19, 2019

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Hello,

 

As you have mentioned above, the file doesn't save to Cloud. If the file is not saved, where exactly you are tryiing to open it.

Adobe Scan by default saved the document to Document Cloud not on the device.

Please share the exact steps you do to open the file and the location where it is saved. Also, share the error message if you get any. 

Are you using the application on the iOS device or on Android? What is the application and OS version?

 

Let us know if you need any help.

 

Regards,

Meenakshi

 

 

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