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I can't modify My pdf

New Here ,
Apr 17, 2023 Apr 17, 2023

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Today I did a scan but since I was in a hurry I didn't fix the margins. About 2 hours later, when I tried to do it, I got a message saying that it is not possible because the file must have been created with another program, which is not the case. How can I solve that? I no longer have the scanned document in my possession and it is badly cut by the automatic detection of margins

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Android , Manage scanned documents , Modify scanned documents

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Adobe Employee ,
Apr 28, 2023 Apr 28, 2023

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Hi @Dra A Caporaso,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Let me forward this to the product team to investigate further.

 

While I understand how frustrating this might be, would you mind rescanning the file?

 

Your kind understanding and patience are highly appreciated.

 

-Souvik

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