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Issue for recovery

New Here ,
Mar 20, 2021 Mar 20, 2021

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How I can recover my pdf file if I have deleted it from Adobe. If any solution is available let me know.

 

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Modify scanned documents , PDF forms , Share scanned document

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Mar 22, 2021 Mar 22, 2021

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Hi Imtiyaz5C87,

 

Hope you are doing well.

 

Thank you for posting your query here. Could you help me with few details to understand your issue better? 

  1. Have you deleted it from your device or from the application? 
  2. Were you using Adobe Scan on your mobile device? 
  3. Make and model of your device? 

  

If you are not uploading the files to Adobe Document Cloud or saving it to any other location, then the files will be deleted permanently. 

It is not possible to retrieve the files once deleted directly from the application. I would suggest you always save a copy of the file to some other location or you can upload the files to Document Cloud. If the files were saved within the application, they are by default uploaded to Document Cloud. 

 

Adobe Scan saves the documents as PDF in the Adobe Document Cloud. You may check your saved files over here 

To check your document cloud: 

  1. Open the link Adobe Document Cloud. 
  2. Sign in with your Adobe ID and the password.  
  3. Then go to Files > Document Cloud > Adobe Scan folder. 
  4. Please look for your files here. 

  

Otherwise, there's not much we can do to recover those files for you.  

 
For more help refer to: https://helpx.adobe.com/mobile-apps/help/adobe-scan-faq.html 

Let me know how it works at your end. If you have any further queries please feel free to reach. 

 

Regards 

Ria 

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