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Issues using manual photo scan

New Here ,
Apr 03, 2022 Apr 03, 2022

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Since upgarding to ios 15.4, I cannot manually take a photo of a scan- I can only use auto capture. When I hit the camera button it doesn't do anything and my camera privacy settings are enabled

 

How can this be fixed?

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How to , iOS , OCR

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Adobe Employee ,
Apr 04, 2022 Apr 04, 2022

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Hi @Greg23878138xf8y 

 

Thanks for highlighting the issue. This issue has been reported by a few more users, and our engineering team is actively working on a fix for this. We will update you as soon as we hear back from them.

Thanks for your patience.

 

Regards,

Harsh

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New Here ,
Apr 04, 2022 Apr 04, 2022

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I'm having the same issue on my iPad mini. 

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New Here ,
Apr 06, 2022 Apr 06, 2022

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Also having the same issue.

 

 Thank you and the rest of the team for your valuable work!

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Community Beginner ,
Apr 07, 2022 Apr 07, 2022

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Same issue. When I press on the circle, right below the indication "document" nothing happens. The only way to scan is by using the auto scan option which I don't prefer most of the times. I have reinstalled and rebooted several times. iPhone 11 Pro Max iOS 15.4

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