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It only allows me to email a link

New Here ,
Jul 18, 2018 Jul 18, 2018

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I was using this app extensively for work and then something changed, it stopped letting me email PDF files and I am now only able to email links which will not work on the other end.

Is anyone else having this problem, and does anyone know if there is a fix? If not This app is now completely useless to me.

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correct answers 1 Correct answer

Adobe Employee , Jul 19, 2018 Jul 19, 2018

Hi ALXEddie,

If you are trying to send the scanned PDF as an attachment, please to use the "Share Copy" option when you click on Share icon.

Then you can select your mail account from the option provided.

It will attach the PDF to the email account.

When you use the "Email" option to share the file, it creates a link to PDF.

The receiver then can simply click on the link provided in the email and open/download the PDF.

You can share your feedback on this over here Scan iOS Feature Request and Bug Report Form

...

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Adobe Employee ,
Jul 19, 2018 Jul 19, 2018

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Hi ALXEddie,

If you are trying to send the scanned PDF as an attachment, please to use the "Share Copy" option when you click on Share icon.

Then you can select your mail account from the option provided.

It will attach the PDF to the email account.

When you use the "Email" option to share the file, it creates a link to PDF.

The receiver then can simply click on the link provided in the email and open/download the PDF.

You can share your feedback on this over here Scan iOS Feature Request and Bug Report Form

Let us know if you have any questions or need any help.

Regards,

Meenakshi

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