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L’app si blocca continuamente su iOS iPhone 13 Pro max

New Here ,
Mar 02, 2023 Mar 02, 2023

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App ha continui rallentamenti, si blocca continuamente mentre si cerca di fare una scansione o di ricercare file scansionati.

rende utilizzo dell'app davvero frustrante.

non c'è una soluzione?

ad ogni aggiornamento iOS oppure dell'app spero che il problema sia risolto, ma inutilmente. Ormai è quasi un anno che L'app non si può utilizzare in maniera fluida e veloce. Quale è il problema ?

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Crash or freeze , iOS

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Adobe Employee ,
Mar 06, 2023 Mar 06, 2023

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Hi @defaultl0ajmiruia8m,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Do you have a lot of files stored in your account? If yes, we have been able to reproduce the issue at our end and logged a bug. The fix will be implemented in future updates.

 

While I understand this might be frustrating, I request your kind understanding and patience while we get the fix released.

 

-Souvik.

Community & Social Consultant | Document Cloud | Adobe

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New Here ,
Mar 06, 2023 Mar 06, 2023

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Yes, I’ve a lot of files in my account. Hope to see the fix soon. Thanks!--
Inviato da Gmail Mobile

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Adobe Employee ,
Mar 06, 2023 Mar 06, 2023

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@defaultl0ajmiruia8m Thank you for your kind understanding.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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