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Last update ruined adobe scan , watch here, how to fix?

New Here ,
Feb 10, 2023 Feb 10, 2023

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WhatsApp Image 2023-02-11 at 01.05.28.jpgexpand image2.jpgexpand image

 

Hi, ever since last update, my adobe scan got ruined, but ruined to the max...

I can not crop it good, the crop is uspide down, the screen itself changed also, basically, the app became "worthless" to me... 

How do I fix it? how do I return to last version? I really want to use the app, but I cant... I used it for one year in my studys ( now second ), all of my history in classes is there 😞

Hope I will be able to fix it.

Thanks.

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Adobe Employee ,
Feb 13, 2023 Feb 13, 2023

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Hi @Ben28358417ifub,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Would you mind trying the below steps:

1. Click on the home button on the top left;

2. Click on your profile icon;

3. Click on preference;

4. Disable the option saying "Run Text Recognition."

5. Then, try scanning a file.

 

Let us know if this works.

 

-Souvik.

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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