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Looks like photo

New Here ,
Oct 28, 2021 Oct 28, 2021

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Hi,

I been using this app for years, but today I tried to scan a document and it does not look like a scan - background is yellowish, not hiding wrinkles and basically it looks like photo instead of scan. Was there any changes that I missed? Or is it a problem with my phone? 
thanks

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iOS , Modify scanned documents

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Adobe Employee ,
Oct 28, 2021 Oct 28, 2021

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Hi @Zygimantas5E2C 

 

Hope you are doing well.

As per the issue description that you are not seeing the scans properly as expected. Would you mind sharing a few details to understand the issue better?

1. iOS version?

2. Application version?

3. Is it happening with a particular scan or with all scans.

 

Here is a help document you can refer to change filter:  https://www.adobe.com/devnet-docs/adobescan/ios/en/scan.html?highlight=filter#apply-filters

 

Let us know if that helps.

 

Thanks,

Harsh

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New Here ,
Oct 28, 2021 Oct 28, 2021

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Hi,

I tried today and everything works like usual, even though I didn't change any settings. Yesterday I tried to scan many different documents, but it all came out not right. 
I am using iOS 14.8 and app version is 21.10.26. 
Anyway, happy that everything is back to normal today. 

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