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“Modify” Scan Not Working

New Here ,
Apr 30, 2021 Apr 30, 2021

I created a 65 page scan on Adobe Scan and am trying to add pages after I saved the document.  I click "modify" so I am hopefully able to add pages, but after about a minute of the app working on bringing up the document, it crashes.  This happens every time.  I am on an iPhone XS Max with the updated iOS and no update for Adobe Scan available.  Is anyone else having this issue, and if so, how can it be foxed without redoing the entire scan?

TOPICS
Crash or freeze , iOS , Modify scanned documents
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May 04, 2021 May 04, 2021
LATEST

Hi MeinhardtMath77

 

Hope you are doing well. 


We are sorry, you're having difficulties. We did try to replicate the behavior on our end, however, it is working fine. Make sure your application is updated. Do save your work then try to sign out and sign in back. Reboot your device. 

Adobe Scan Latest Version: 21.04.16


For more help refer to:  
*iOS- https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.  

  
Regards  
Ria 

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