• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

moving file / folder of files from Adobe Icloud to email or device

New Here ,
Jul 07, 2023 Jul 07, 2023

Copy link to clipboard

Copied

Adobe Scanned give the ability to create folders and organize the scanned documents plus moving several documents at a time into one of the folders.

So I did that.

Now I want to move all adobe scans in one of the files to my dropbox or at least to my device.

There is no such option inside the Adobe Scan program.... only move within the program not onto device or other places.

So thought I would email them

Opened my email

selected to attach document

went to the Adobe Scan but no files will show... says: "Contents unavailable". "The folder contents could not be displayed because of an unknown error". "Try again"

 

I have tried:  "Try Again".  turning off/on my iPad.  opening the folder inside the Adobe Scan program then tried again

went to other on device Adobe scan folders

on and on...

 

no luck

 

please advise HOW to move Adobe Scan saved Folders/Files elsewhere

TOPICS
Manage scanned documents

Views

118

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jul 15, 2023 Jul 15, 2023

Hi @Deborah30950941xk6q,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Can you try logging in to Adobe Cloud Storage: https://acrobat.adobe.com/link/documents/ on the Adobe Scan folder and then check if the files are available there? 

If yes, you can download them or move them directly from there.

 

Hope this helps.

 

-Souvik

Votes

Translate

Translate
Adobe Employee ,
Jul 15, 2023 Jul 15, 2023

Copy link to clipboard

Copied

LATEST

Hi @Deborah30950941xk6q,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Can you try logging in to Adobe Cloud Storage: https://acrobat.adobe.com/link/documents/ on the Adobe Scan folder and then check if the files are available there? 

If yes, you can download them or move them directly from there.

 

Hope this helps.

 

-Souvik

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines