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My Adobe scan not working on iPhone

New Here ,
May 21, 2022 May 21, 2022

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it says can not recover previous subscription even though it is paid for until June 13, 2022.

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Manage Subscription

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Adobe Employee ,
May 23, 2022 May 23, 2022

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Hello Harjit,

 

I hope you are doing well. I am sorry for your experience with Subscription issues.

 

Please log in to: https://acrobat.adobe.com/ and check if the tools are usable. If yes, please log out of Adobe Scan, restart the device, then log in with the same account and check. 

 

IF that does not work, you may try to restore the subscription on your account. Click the link below depending upon the device you are using.

For Android: Manage Subscriptions — Adobe Scan for Android

For iOS: Manage Subscriptions — Adobe Scan for iOS

 

I hope this helps.

 

Thanks,

Souvik.

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