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permium adobe scan

New Here ,
Feb 05, 2023 Feb 05, 2023

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Ich habe die premium Version von Adobe scan abonniert allerdings zeigt es mir nicht an. Wenn ich spezielle Dinge machen möchte steht da ich solle abonnieren, wenn ich dann nochmal auf abonnieren gehe, steht da ich habe abonniert kann aber keine Premium Sachen machen. Bitte um Hilfe

 

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Android , Manage Subscription

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correct answers 1 Correct answer

Adobe Employee , Feb 08, 2023 Feb 08, 2023

Hi Nadi,

 

I hope you are doing well. I am sorry for the trouble.

 

I checked your email address registered here in the community and saw an active subscription for Adobe Scan.

 

Please let me know the error you get when trying to use Acrobat. A screenshot of the error would be great.

 

If the application is unable to identify the subscription, you may try a few steps below:

1. Logout from Acrobat Reader Mobile;

2. Restart the device;

3. Log in back to the device.

 

If these do not work, you may

...

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Adobe Employee ,
Feb 08, 2023 Feb 08, 2023

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Hi Nadi,

 

I hope you are doing well. I am sorry for the trouble.

 

I checked your email address registered here in the community and saw an active subscription for Adobe Scan.

 

Please let me know the error you get when trying to use Acrobat. A screenshot of the error would be great.

 

If the application is unable to identify the subscription, you may try a few steps below:

1. Logout from Acrobat Reader Mobile;

2. Restart the device;

3. Log in back to the device.

 

If these do not work, you may try restoring the subscription. Please refer to the link to learn how to restore the subscription: Manage Subscriptions — Adobe Scan for Android

 

Let me know if this help.

 

Thanks,

Souvik.

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