Problem with compressing files

[נרי3473011651he]

I can't compress files. It is not clear why.

[S. S]

Hi @3473011651'נרhe,

Hope you are doing well. Sorry for your experience with Adobe Scan.

Do you see any error messages when trying to compress the files? If yes, please share a screenshot of the error to investigate further.

If not, please share a few pieces of information for further investigation:

1. The app version of Adobe Scan you use (go to Home-> Profile-> About Adobe Scan);

2. The OS [Android/iOS] of your device and its version;

3. A screen recording of the event for a better understanding.

Look forward to hearing from you.

-Souvik